Privacy Policy
LunarGen ("LunarGen," "we," "us," or "our") respects your privacy. This policy explains what information we collect through lunargen.com (the "Site"), how we use it, and the choices you have. It is written to comply with the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act as amended by the CPRA ("CCPA"), and other applicable data protection laws.
1. Who we are
LunarGen is the data controller for personal information collected through the Site. You can reach us at [email protected] for any privacy-related request.
2. Information we collect
- Information you provide directly. If you email us or otherwise contact us, we receive your name, email address, and the contents of your message.
- Automatically collected information. Our hosting and server logs may record your IP address, browser type, device information, pages visited, and timestamps, for the limited purpose of operating and securing the Site.
- Cookies and local storage. We use a single, strictly necessary local storage entry to remember whether you have dismissed our cookie notice. We do not use advertising, analytics, or third-party tracking cookies.
3. How we use information
- To respond to inquiries you send us.
- To operate, maintain, and secure the Site, including detecting abuse and technical issues.
- To comply with legal obligations.
We do not sell or share your personal information with third parties for cross-context behavioral advertising, and we do not use your information for any purpose incompatible with the above without asking you first.
4. Legal basis for processing (GDPR)
Where GDPR applies, we rely on the following legal bases: performance of steps taken at your request prior to entering into a contract (e.g., responding to a project inquiry), our legitimate interest in operating and securing the Site, and compliance with legal obligations.
5. Data retention
We retain correspondence for as long as reasonably necessary to address your inquiry and for our legitimate business records, and server logs for a limited operational period, after which they are deleted or anonymized.
6. Data sharing
We may share information with service providers who host our infrastructure and email, strictly to the extent necessary for them to provide those services to us, and under obligations of confidentiality. We do not sell personal information.
7. International transfers
If you contact us from outside the country in which our infrastructure is located, your information may be transferred internationally. Where required, we rely on appropriate safeguards such as standard contractual clauses.
8. Your rights
Depending on your location, you may have the right to: access the personal information we hold about you; request correction or deletion; object to or restrict certain processing; request portability of your data; and, under the CCPA, know what personal information is collected and request its deletion, and not be discriminated against for exercising these rights. We do not sell personal information, so there is nothing to opt out of in that respect.
To exercise any of these rights, email [email protected]. We will respond within the time required by applicable law.
9. Children's privacy
The Site is not directed to children under 16, and we do not knowingly collect personal information from them.
10. Security
We take reasonable technical and organizational measures to protect the information we hold, but no method of transmission or storage is completely secure.
11. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by an updated "last updated" date above.
12. Contact
Questions about this policy or your data can be sent to [email protected].